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Cancellation and Return Policy

Cancellation and Return Policy

Hassle-Free Returns, Customer-Centric Solutions

Effective Date: 25/11/2024

At PIXELOGICX SOFTWARE PRIVATE LIMITED,we are committed to delivering top-tier website development and digital services tailored to your business needs. We understand that situations may arise where you may need to cancel a service request. This Cancellation Policy outlines the terms and conditions for service cancellations.

1. Service Cancellation Before Project Start

  • If you wish to cancel the services requested, you may do so before the project work begins.
  • A full refund of any advance payment will be provided for cancellations made before the commencement of the project.
  • To initiate a cancellation, please contact our support team at contact@pixelogicx.com with your project details and proof of payment.

2. No Cancellations or Refunds After Project Start

  • Once the project work has commenced, no cancellations or refunds will be provided under any circumstances.
  • This policy applies to all services, including website development, redesign, maintenance, and other related offerings.
    • 3. How to Request a Cancellation

      • To request a cancellation before the project work begins, please email us at contact@pixelogicx.com with your name, project details, and reason for cancellation.
      • Upon approval of your cancellation request, your refund will be processed within 7-10 business days.

      4. Exceptions

      PIXELOGICX SOFTWARE PRIVATE LIMITED reserves the right to consider exceptions to this policy in extraordinary circumstances, at its sole discretion.

      5. Contact Us

      If you have any questions or need further clarification about our Cancellation Policy, please contact us at contact@pixelogicx.com.

      Thank you for choosing PIXELOGICX SOFTWARE PRIVATE LIMITED. We are dedicated to delivering exceptional services tailored to meet your needs and exceed your expectations.